Vonage on Mobile

PLEASE login daily and use the program it would really assist with a greater network communications

Vonage APP on Mobile

-Go into Play store (Android), or App store (Apple)
-Download and install Vonage Business Communications
-Open the App
-On the app login screen scroll down and select ‘Single Sign On’
-Enter your email address to sign in
-Follow the prompts on screen to enter your Windows password and a VIP Access code
-Make sure you give the app permissions to microphone and address book when it asks
-When you want to make a call click the purple + button
-On the Keypad screen click the address book button in the top right. You can search for SCCU staff and call them from here.
-That’s it! The app will run in the background so you can receive calls to your Vonage number

• Usernames/Passwords:
  Please use your SCCU email address and single sign on (no Password required) for non FSC staff
  

• Calling the Customer Service Centre Team
  Unfortunately you won’t be able to call the girls individually/directly – however in your Vonage contact address book is a contact called LINK TO VCCC EXT 7777 this will call the customer service team

• Some staff members have their direct dial in numbers added to their email signatures (list below on who that will be)

• "Hunt" Groups have been created so you can call the extension and it will look for any user in that group
  302 Operations (Ali, Kylie, Teagan)
  303 PBS’s (Tahnee, Mykaela, Danielle)
  304 Tweed Branch
  305 Mullum Branch
  306 Murbah Branch
  307 Caba branch
  308 Ballina Branch
  309 Lismore Branch

New contact list here

Vonage How to guide here