If you feel like the External tag on emails makes it difficult to see the sender, here's how to remove it.
1- Open Outlook
2-
If you use the minimised Ribbon:
Click on View at the top (next to Help)
View > Current View > View Settings…
If you use the classic Ribbon:
Click on View at the top (next to Help)
View > View Settings
3- Click on the Columns… button.
4- Click on the button New Column...
5- Configure it with the following settings:
Name: From (No External)
Type: Formula
Formula: [From]
6- In the “Show these columns in this order:” list, move the “From (No External)” field below the "Attachment” field.
7- Select the existing “From” field and click on Remove > OK > OK
Extra Tip!
If you have your Message List in the Single Line view, you can no longer click on the “From (No External)” header field to sort your Message List by that field. Instead, use the Arrange By menu in the top right corner above the message list to sort by From (by default, it is set to “By Date”).
Alternatives are to use the View-> Arrange By menu command or to keep the original “From” field to you list as well but reduce it in size (and set it as the last column) so you can still click on it to sort by it.
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