TD Certificates Print Issue

Modified on Fri, 12 Jan, 2024 at 1:43 PM

If you can't print Term Certificates, please try the following.


1- Ensure the printer is set to your branch.

   a. Open Printers on the desktop

   b. Right-click "your branch" Printer

   c. Set as Default Printer



2- On PNR, click on Print > Change the printer to Microsoft Print to PDF > Print

3- When the new window opens and gets stuck, minimize every window and there will be this popup in the back


File In Use


4- Select Open a Read Only copy > OK
5- Go back to P&R > Select the folder you want to save the PDF > Click Save

From here you can find the PDF in the folder and print, or attach to an email.

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