You are able to perform this function by navigating to the Statement View site. Alternatively, you can request the contact center to perform this activity as necessary.
Statement View:
https://sccu-hq-app01.sccudom2.sccu.com.au/StatementView/
Below Example for reference:
1- Search for the member and select them to open a new window.
2- Download the desired statements.
3- Once downloaded, navigate to the downloads folder > select the files you would like to send > right click > 7-zip > Add to archive...
4- (1) Give the file a name, (2) Select zip as the archive format and (3) set a password to open the file. Click OK once these have been set.
5- Send the newly created zip file of Statements in the Downloads folder to the customer. Send the password in a separate message. You can do this through secure messaging or email.
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