Quarantined Emails

Modified on Fri, 22 Mar, 2024 at 1:40 PM

Your quarantined emails, including shared mailboxes, are in Managed Bookmarks on Google Chrome

If you prefer to see the link you are clicking on, here it is: https://security.microsoft.com/quarantine

 

1- Open Google Chrome

2- Click on Managed Bookmarks

3- Click on Quarantined Emails

 

 

Actioning a Quarantined Email

 

Select the email(s) that you would like to action and click on:

 

1 – Release to release false positive spam

2 –  Request Release to request the IT team to investigate and release highly suspicious spam

3 – Delete Message to delete it from Quarantine and not allow it to be sent to you

4 – Preview Message to see the contents in a safe way (no links or files are shown)

5 – Block Sender to block the sender from sending you emails

 

 


Actioning Shared Mailboxes

 

You can narrow down the list by using the filter.

 

 

And fill the ‘Recipient address’ with the email you want to narrow this down to.

 

 

You’re then able to release messages from the list provided.

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